It is easy to overcomplicate product management. Frameworks, roadmaps, prioritization models. But the PMs who consistently ship great products tend to come back to the same fundamentals.
In this Product Excellence clip, Maya Brooks breaks down the three things she believes every great PM does daily. First, know your team. Not just what they are working on, but how they communicate, where they get stuck, and what they need to do their best work. Second, build transparency into your process. Create spaces where people are comfortable sharing blockers, frustrations, and wins without fear. Third, talk to your customers obsessively. Go where they are. If they are at events, show up. If they are in online communities, join them.
Maya is a Product Manager at Klaviyo leading Billing & Monetization (Growth), with an MBA from Harvard Business School and a background as a startup founder and CEO. She also shared how she built these habits from scratch at a 12-person startup, and what changed when she created a process where people were genuinely not afraid to say they needed help.
What You Will Learn
- Why knowing your team matters more than any PM framework
- How to build transparency without adding unnecessary process
- Why the best PMs go where their customers already are
🎥 Watch the clip: https://youtu.be/t0lfFHOqX34
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About the Podcast:
| Product Excellence: Insights from Award-Winning Leaders | Strategies for Success |
| “Product Excellence: Insights from Award-Winning Leaders | Strategies for Success” brings you behind the scenes with the top product management minds who have shaped some of the world’s most successful products. Each episode features award-winning product leaders sharing their real-world experiences, lessons learned, and the strategies that have driven their success. From building innovative digital products to navigating the complexities of stakeholder management, you’ll hear firsthand how these experts have achieved product excellence. Whether you’re an aspiring product manager or a seasoned leader, this podcast offers valuable insights, actionable takeaways, and inspiration to elevate your product management career. Tune in WEEKLY to discover the key strategies that make products—and product leaders—truly exceptional. |
The Product Guy 