Most teams talk about culture as if it’s a slogan. But the best product organizations build it through systems.
In this Product Excellence clip, Harpal Singh explains how combining product-led and customer-led thinking creates a real culture of alignment. He shows how shared ownership across product, sales, and marketing changes how companies operate, turning culture from something aspirational into something operational.
What You Will Learn
• How to connect product-led and customer-led thinking
• Why shared ownership between product and commercial teams matters
• How cultural clarity unlocks engagement and execution
Want the full interview?
Members of The Product Way on Patreon get the full-length interviews and early access to all Product Excellence content. Includes access to PM Select, our curated introduction service connecting product managers with hiring managers.
👉 https://patreon.com/theproductway/membership
📺 Watch the Episode Now:
About the Podcast:
| Product Excellence: Insights from Award-Winning Leaders | Strategies for Success |
| “Product Excellence: Insights from Award-Winning Leaders | Strategies for Success” brings you behind the scenes with the top product management minds who have shaped some of the world’s most successful products. Each episode features award-winning product leaders sharing their real-world experiences, lessons learned, and the strategies that have driven their success. From building innovative digital products to navigating the complexities of stakeholder management, you’ll hear firsthand how these experts have achieved product excellence. Whether you’re an aspiring product manager or a seasoned leader, this podcast offers valuable insights, actionable takeaways, and inspiration to elevate your product management career. Tune in WEEKLY to discover the key strategies that make products—and product leaders—truly exceptional. |
The Product Guy 