When Garrett Lang started at GE, his manager did something rare: he handed him a two-page document outlining exactly how he led and what he expected.
That 30-minute conversation changed Garrett’s approach to leadership forever.
In this Product Excellence clip, Garrett shares how this early experience shaped his management philosophy and why he now gives every employee his own leadership guide. It’s a masterclass in clarity, communication, and building trust through transparency.
What You Will Learn
• How explicit communication prevents friction and misalignment
• Why every leader should document their leadership style
• How clear expectations accelerate trust and execution
Want the full interview?
Members of The Product Way on Patreon get the full-length interviews and early access to all Product Excellence content. Includes access to PM Select, our curated introduction service connecting product managers with hiring managers.
👉 https://patreon.com/theproductway/membership
📺 Watch the Episode Now:
About the Podcast:
| Product Excellence: Insights from Award-Winning Leaders | Strategies for Success |
| “Product Excellence: Insights from Award-Winning Leaders | Strategies for Success” brings you behind the scenes with the top product management minds who have shaped some of the world’s most successful products. Each episode features award-winning product leaders sharing their real-world experiences, lessons learned, and the strategies that have driven their success. From building innovative digital products to navigating the complexities of stakeholder management, you’ll hear firsthand how these experts have achieved product excellence. Whether you’re an aspiring product manager or a seasoned leader, this podcast offers valuable insights, actionable takeaways, and inspiration to elevate your product management career. Tune in WEEKLY to discover the key strategies that make products—and product leaders—truly exceptional. |
The Product Guy 