In this episode of How I PM, Aniket Malvankar, Head of Product (IoT) at Vantiva and Founder of Product Bricks, shares an important reminder for every product manager: support your team, but do not silently cover for broken systems.
Product managers often jump into customer service, QA, or internal support. That flexibility is part of the job, but it should not become the default. Aniket’s advice is to help where needed while also raising visibility and driving change when those needs become patterns.
Aniket’s Three Guidelines for Healthy PM Leadership:
- Contribute where it helps, but take note of recurring gaps
- Communicate those gaps to leadership and advocate for support
- Focus on improving the system, not just doing more individually
“Product managers succeed when they bring people together. But you cannot do that if you are constantly filling holes that should not be there.”
– Aniket Malvankar
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