We delve into the complexities of collecting and utilizing user feedback in product management. Our expert panel discusses strategies for de-risking assumptions, understanding user journeys, and the importance of testing through various methods like landing page tests and concierge tests. We explore the balance between being customer-centric and maintaining profitability, emphasizing the need to focus on solving core problems effectively rather than trying to address every customer request. Tools like Pendo, FullStory, and others are highlighted for their ability to help product managers gather and analyze user data, ultimately aiding in better decision-making and product development. Join us for a deep dive into practical approaches and tools that can transform your product management practices.
Balance of Customer and Complexity
The Product Guy 